Designing Infrastructure With Community Collaboration

Challenge

We were contracted by the Agha Khan Foundation to support the Al Darb Al Ahmar (ADAA) area in Cairo in the design of a new waste system based on waste segregation to organic and non-organic, providing more opportunities for recycling.

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Approach

We approached the project by conducting a study to analyse the current solid waste management (SWM) system, including a waste composition and characterisation study for Al Darb Al Ahmar. This study also included the technical, institutional, legal, social, environmental, and economic aspects of the SWM system, covering service provision and service recipients. Based on this study, we worked with Aga Khan to design a new system, and engaged with the local municipality to better understand the legal and institutional framework governing the integration of an appropriate serve provider as an officially accepted entity to implement SWM services in the area. We used this understanding to develop an operational implementation plan that included training and developing the community’s young population to participate in the newly designed system. We conducted interviews and focus groups to properly consult and familiarise the community with the new waste system, and successfully built the foundation of the new system design.

Results

In partnership with Aga Khan, we were able to design an appropriate and tailored SWM system for collection, transfer, recovery, recycling and the development of effective cleaning services for the Al Darb Al Ahmar neighbourhood. By doing so in collaboration with the community and the municipality, we ensured a collaborative and inclusive model to take forward with regards to upgrading of services at the municipal level.

WHAT OUR CLIENTS SAY

I'm writing to you to let you know that Lafarge Egypt won silver in LafargeHolcim MEA CSR competition under the Education/Employment category for its Occupational H&S Vocational Training Program in Suez!

This is a big milestone for us and couldn't have happened without your support and guidance during the program design and across all its phases.Also special thanks to your amazing team, Sherif and Mostafa, for working extensively on the project and designing a program to address community needs while leveraging on Lafarge Egypt expertise, managing the different program stakeholders while ensuring the project KPIs are met, coming up with creative solutions to solve any issues, devotion, dedication and passion during the different program phases from its launch in 2016 to date.

On behalf of Yasmin and myself, we would like to thank CID for the great effort and for being our extended arm in implementing the "Lafarge Health and Safety Vocational program" in Suez.

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Inji Khalil
Head of Communications, Lafarge Egypt

The work accomplished by the CID team has been well recognized and acknowledged by all attendees whether the Juhayna team or Ministry of Education representatives. It has been a pleasure working with CID in implementing our first CSR initiative with the Ministry of Education. We highly appreciate their workshop training that succeeded in fulfilling the program’s objectives due to the team’s efforts and high communication skills.

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Nahla Mokhtar
Head of External Communications, Juhayna Food Industries