Enabling employee excellence

Challenge

We were tasked with developing BETA’s human resource strategy and operational processes, including updating their performance management system.

No items found.
Approach

To redefine BETA’s human resources strategy, we undertook a full audit and provided guidelines to redefine their HR function’s structure, roles and definitions – meeting their ambitions to ensure no stone was left unturned; from compensation and benefits, to training and development.

Specifically, CID was instrumental in providing guidance for HR team competencies and job design, as well as compiling recommendations for developing the Employee Handbook and Manual. We developed a strategic roadmap which included objectives, measures and targets, key measures of success and recommendations for capacity building for each division. This was complemented by a sustainable performance management model to help maintain the high standards BETA was committed to delivering its Clients.

Results

Our team supported BETA to institutionalize, develop, and expand its HR function to a more strategic role capable of supporting and driving the company’s vision. This included a full overhaul of HR functions, with key processes and tools in place for recruitment and induction, employee performance management, and competency development.

WHAT OUR CLIENTS SAY

Citibank Egypt would like to express its deep appreciation of CID’s dedicated team for their support, passion, integrity, and high quality work that was demonstrated over the last year. From downturn to crisis, CID has challenged every misperception on the bank with guided impactful communication strategies that were taken to action towards transforming the downs to up, and adversary to ally.

Having CID as our partner, advising us in unpredictable times has helped us maintain trust and transparency with the media and our clients, which has helped secure Citi’s stand in the market and ensured positive brand perception and coverage worth of millions.

Read more
Lamise Negm
Vice Chairman, Citibank Egypt

CID has expressed dedicated and fully integrated efforts to ensure the company’s best interest. It is worth noting that the team has faced a number of challenges inside the company, however, they were flexible enough and fully committed to the success of the assignment.

Read more
-
Chairman Real Estate Development Company, Alexandria, Egypt