Strategizing technology-backed alternative investment solutions

Challenge

Gold has always signified affluence and status, but there's more to the precious metal than just that, especially for Egyptians. Regardless of class or status, Egyptians have always looked to gold as a source of financial security due to its high value. For centuries, Egyptians have traded and invested in physical gold to safeguard their wealth in the long-term and to monetize their assets. However, with the start of a new era, the digital era, the gold and precious metals market has been witnessing a shift globally through the introduction of innovative types of gold and precious metals trading and investments. On a mission to disrupt the local market, Evolve Holding aimed to champion gold trade and alternative investment in Egypt by establishing a full-fledged precious metals ecosystem supported by technology. The challenge facing Evolve Holding was that of introducing a digital concept to an otherwise traditional gold and precious metals market. Their mission is to support and empower the community to grow their wealth and diversify their assets through enabling innovative gold-backed investment solutions that are digitally powered. Evolve Holding sought CID’s support in establishing trust and credibility among public sector stakeholders, private sector stakeholders, and international institutions, as well as, developing the brand identity of the company and its subsidiaries as market disruptors, cutting through the status quo with a brand reveal that tells their story. ​

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Approach

Across two phases, CID’s integrated approach to build Evolve Holding’s brand equity focused on four key pillars: Brand Purpose, Brand Community, Brand Experience and Brand Story.

Evolve Holding needed to establish credibility and trust with key stakeholder groups that are integral to the creation of a coherent precious metals ecosystem​ in Egypt.  To establish cohesive and comprehensive brand positioning, CID set a base through a comprehensive communication audit and stakeholder mapping exercise to understand the ecosystem and Evolve Holding’s status vis-à-vis the market. This came as a building block to craft a strategic communication and marketing strategy, reinforced with a brand architecture exercise, that effectively facilitated the strategic market penetration for Evolve Holding by positioning the company as a credible ecosystem builder addressing all relevant stakeholders.

CID aided Evolve Holding’s branding through various tools, including:

  • Developing corporate communication tools to support strategic communications tailored to their diverse audience and potential investors, while fortifying and leveraging existing partnerships.
  • Providing ongoing strategic advisory for Evolve Holding’s media and stakeholder engagement
  • Working on corporate communication activities and external relations initiatives
  • Advising on tailored media engagement activities by securing exclusive interviews on top tier news platforms
  • Supporting with media relations by building strong relationships with local media and educating them through media roundtables and training sessions on the company’s state-of-the-art solutions, tech-enabled offerings and its efforts in setting the cornerstone to a precious metals ecosystem in Egypt
  • Developing a comprehensive internal and external crisis communication framework and protocol that would safeguard the company’s brand reputation in case of crisis
Results

CID’s ongoing strategic advisory secured Evolve Holding with a recognised brand identity within its target market, equipping the company with comprehensive corporate communications tools tailored to its key stakeholders and potential investors, including a corporate brochure, corporate identity guide, and investor toolkit.

CID led media engagement generating public awareness for Evolve Holding, in addition to securing a set of exclusive interviews and live program appearances on prominent TV shows, all of which established the Evolve Holding brand story and provided the company with further visibility of its branding top tier media.

CID also created a comprehensive communication strategy and supported with the roll out of Evolve Holding’s corporate communications plan starting at the brand reveal, including managing brand awareness and digital communication via social media, design and publishing of the corporate brochure, analysing and synthesizing media monitoring, in addition to setting up an internal and external crisis communication protocol. These efforts served  create a strong foundation for the company’s visibility and differentiation within the market to further facilitate its growth through strong communication and stakeholder engagement.

WHAT OUR CLIENTS SAY

I'm writing to you to let you know that Lafarge Egypt won silver in LafargeHolcim MEA CSR competition under the Education/Employment category for its Occupational H&S Vocational Training Program in Suez!

This is a big milestone for us and couldn't have happened without your support and guidance during the program design and across all its phases.Also special thanks to your amazing team, Sherif and Mostafa, for working extensively on the project and designing a program to address community needs while leveraging on Lafarge Egypt expertise, managing the different program stakeholders while ensuring the project KPIs are met, coming up with creative solutions to solve any issues, devotion, dedication and passion during the different program phases from its launch in 2016 to date.

On behalf of Yasmin and myself, we would like to thank CID for the great effort and for being our extended arm in implementing the "Lafarge Health and Safety Vocational program" in Suez.

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Inji Khalil
Head of Communications, Lafarge Egypt

For over 10 years Xerox Egypt has been in partnership with CID as our Marketing Communications Consultant, and the level of professional support we have been receiving since the inauguration of such successful and rewarding business relationship is invaluable.

The CID team is highly skilled and responsive to our business needs, which enabled us to use CID services to support other business objectives and programs beyond marketing communications, where they have proved similar levels of excellence

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Ashraf El Arman
VP, Global Supplies Group. Former Managing Director, Xerox Egypt